Growth to Laatusoitin Oy business with the digilisation of processes and the introduction of a new online

Since 2013, Laatusoitin Oy has been the biggest player in high-quality used and new pianos in Finland. The range of quality instruments includes grand pianos, electric pianos as well as other instruments and accessories for these product groups. The company’s area of ​​operation covers the whole Finland and their specialty is the import and resale of used and refurbished Yamaha pianos and grand pianos from Japan.

We designed and implemented a new online store for Laatusoitin, which combined targeted and successful comprehensive digital marketing. In our work, we strive to listen carefully to the customer’s wishes and to fulfill these wishes as well as possible. We managed to increase the company’s order volumes and sales through online store, as was our goal. With the new online store, many of the customer’s other business areas became more efficient and processes were digitized, from inventory management to the customer interface. The online store reform with us ultimately helped streamline the entire company.

In our clientele, we always strive for immediacy, relaxation, efficiency and professionalism, which also contributed to this project. We solve the problem in the same style as we solve the problem with our other customers.

Ideally managed to implement just the kind of online store we wanted. In fact, it even surprised us a little bit how well all the promises of the Ideally finally came true. The dudes did a great job!

Joose Vähäsöyrinki, Managing director, Laatusoitin Oy

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The monthly fee  includes the following:

  • Own communication environment for quick messaging
  • Weekly reports
  • Own number for the call system (Aircall, LeadDesk)
  • Monthly meeting
  • Creation of lists according to the customer profile
  • Team: SDR team, Account Manager and Sales Assistant

Price of one appointment: You only pay for completed appointments.

Our contracts always have a one-day notice period.

*Amounts are indicative estimates collected from several data points.

SDR: Sales Development Representative. Responsible for contacting and arranging meetings.

SDR manager: A person who is responsible for the SDR team and the business intelligence team. Leads, manages, sets goals and develops the whole operations.

Business intelligence:  The person responsible for doing the “back office”. Creates contact lists and is responsible for implementing the technical side and reporting.

Recruitment cost: A one-time payment for the costs associated with hiring a new person.

Software: Software costs for the contact lists and the tools used for the contact itself.

*Amounts are indicative estimates collected from several data points.