IT service management

IT service management solutions consists of three areas:

  1. After Sales Support
  2. IT service and maintenance
  3. Cloud service maintenance


Contact us now or build your Idea team and receive IT service management at affordable pricing.

Our IT service will support your projects even after implementation.

As professional IT service management company, we strive to provide our expertise in all IT service management projects from start to finish. Our expert team of developers ensure that the project is completed in a high quality and efficient manner.

Our IT service management solution will support your projects even after implementation. We ensure the continuity of implementation without interruptions. Our IT service works according to the needs of each project, for example in the event of changes or maintenance.

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The monthly fee  includes the following:

  • Own communication environment for quick messaging
  • Weekly reports
  • Own number for the call system (Aircall, LeadDesk)
  • Monthly meeting
  • Creation of lists according to the customer profile
  • Team: SDR team, Account Manager and Sales Assistant

Price of one appointment: You only pay for completed appointments.

Our contracts always have a one-day notice period.

*Amounts are indicative estimates collected from several data points.

SDR: Sales Development Representative. Responsible for contacting and arranging meetings.

SDR manager: A person who is responsible for the SDR team and the business intelligence team. Leads, manages, sets goals and develops the whole operations.

Business intelligence:  The person responsible for doing the “back office”. Creates contact lists and is responsible for implementing the technical side and reporting.

Recruitment cost: A one-time payment for the costs associated with hiring a new person.

Software: Software costs for the contact lists and the tools used for the contact itself.

*Amounts are indicative estimates collected from several data points.